To maintain competitive prices and deliver the absolute best value-for-money to non-UK customers, Classic Audio Ltd. currently supplies products directly overseas. All orders are currently placed via e-mail. The e-mail address below (audio recording provided for accessibility) is provided exclusively for placing orders and order-related questions, receiving the quickest response as opposed to those made via the general contact page.
Power supplies with suitable voltage ratings for the UK, Australia, EU, USA, and Canada are included automatically as standard with all deliveries to respective regions with GB 240V, EU 220V, and NEMA 120V plug types. Customers in Australia may need to source a plug adaptor as the 240V types supplied are fitted with GB plugs. Spare power supply units are available from the company.
UK no-fault returns are accepted within 14 days of delivery (minus the cost of postage), as per consumer rights. For customers overseas, returns are only universally accepted for faulty units (excluding misuse), with the rest being dealt with on a case-by-case basis. Potential customers are encouraged to share what they are using in their setup to ensure suitability and give the best chance of success prior to placing orders. The company reserves the right to decline orders deemed unsuitable.
All orders are sent using a recorded delivery service with signed proof of delivery upon arrival. All products are securely packed. As of May 2024, no units have been damaged in transit since the business started trading in December 2021.
Current standard prices are shown below, including delivery to their respective regions.
| Price | GBP | EUR | USD | AUD | CAD |
|---|---|---|---|---|---|
| MC PRO | £650 | €750 | $850 | $1200 | $1100 |
| MM PRO | £600 | €700 | $800 | $1100 | $1000 |
| SPARTAN 78 | £200 | €260 | $300 | $420 | $380 |
| SPARTAN 30 | £450 | €550 | $600 | $900 | $800 |
| SPARTAN 20 | £450 | ||||
| SPARTAN 15 | £330 | €400 | $450 | $660 | $600 |
| SPARTAN 5 | £150 | €185 | $200 | $300 | $270 |
For UK orders, payment is accepted by bank transfer only. For US and EU orders, payments can be made through Wise Payments (includes native currency card option) via payment links, directly in the currencies listed above, making exchange fees unnecessary. Other currencies are also possible. Please e-mail for more details.
Products are sold with an implied 2 year warranty, at the discretion of the company to exclude misuse - i.e. non-standard/over-voltage power supply, user modification, and outdoor use. A repair service is also offered for units outside of warranty. Repairs requiring the involvement of the company must be performed by the company for full re-commissioning. Please see the FAQ section for more details.
Spare custom parts for legacy products are kept for the company's repair service. Alternatively, schematics and parts lists are published for all discontinued products for third party repairs. The company discourages and takes no responsibility for the modification of products from the specification at sale.
